Privacy Policy

Information we collect

Information you give us: name, email, phone number, shipping and billing addresses, and order details. Payment card data is entered directly into our payment processor and is not stored on our servers.

Information collected automatically: IP address, browser type, pages viewed and referring site, collected through cookies and similar technologies.

How we use it

To process and ship orders, provide support, send order and shipping emails, prevent fraud, and improve the site. If you subscribe to our newsletter we will send product and safety emails; you can unsubscribe from any email.

Sharing

We share information only with service providers who help us run the store (payment processing, shipping carriers, email delivery, hosting, analytics) and only as needed to perform those services. We do not sell personal information.

Cookies

Essential cookies keep your cart and checkout working. With your consent, we also use analytics cookies to understand how the site is used. You can change your choice at any time from the cookie settings link in the footer.

Your privacy choices

We do not sell personal information and do not share it for cross-context behavioral advertising. You can turn off analytics cookies at any time using Cookie settings in the site footer, and we honor Global Privacy Control (GPC) browser signals as an opt-out.

Your rights

Depending on your state, including California, you may have the right to access, correct or delete your personal information and to opt out of certain processing. To make a request, email us. We will not discriminate against you for exercising these rights.

Security

The site is served over HTTPS and checkout is encrypted end to end. Access to customer data is limited to staff who need it to fulfil orders and provide support.

Children

The site is not directed to children under 13 and we do not knowingly collect their information.

Contact

Privacy questions: support@emosong.com, or write to EMOSONG Equipment Co., LLC, 1450 Commerce Parkway, Suite 200, Ontario, CA 91761.